Founder

Welcome to Usman Hospitality. I am Sadatu Usman, founder and New York City–born and raised–hospitality professional with 20+ years of deep, hands on experience managing, leading, and helping to shape some of New York City’s most iconic restaurants, lounges, bars, and hotels. From high-volume nightlife institutions like The Box NYC to legendary dining rooms like Indochine to high end hotel brands like the W Hotels, I’ve spent my career learning the pulse of the guest experience—what people feel, what they remember, and what keeps them coming back for more.

My expertise spans service, guest experience, operations, design, event execution, food & beverage management, and urban agriculture. I’ve worked in the heart of New York City hospitality—leading teams, elevating service culture, and mastering the alchemy of ambiance, culinary creativity, and care.

My philosophy is that every guest should feel welcomed, seen, nurtured, and nourished when visiting your space. Our mission is to help businesses elevate their spaces, strengthen their service culture, and create unforgettable environments with heart, soul, and strategy.

Usman Hospitality is a natural evolution for me—using decades of New York City experience to help hospitality businesses grow, thrive, and operate with excellence. Usman Hospitality was built on the belief that hospitality is more than service—it’s a total sensory, emotional, and cultural experience.

We blend:

• Sustainability & mindful design

• Aesthetic intention & ambiance

• Food & beverage creativity

• Guest-first service culture

• Operational excellence & systems

• A New York City-rooted aesthetic 
  

The goal is to help hospitality brands thrive, be profitable, and create unforgettable experiences for their guests.